All of us here have some idea of what we mean when speaking about "Configuration Management". Unfortunately, we are rarely alone in the world carrying out great deeds. There is a massive population on the planet that simply looks with a deadened gaze when we talk about what we do, yet they manage to “manage” configurations all the time. What if it didn't have to be that way? What if we learned how to speak in the different technical "languages" to help others understand the value being provided? Let’s take a look at some different approaches to help coworkers understand (and maybe even participate) in the work that we do.
Michael's slides are available on slideshare.
Michael (@michaelpgoetz) is an Automation Consulting Engineer with Chef, where he helps customers train themselves on how to use Chef to manage their infrastructure. He has several years of systems software project experience and has been helping all types of people learn new technical concepts for more than a decade. An avid woodworker, Michael loves to spend time crafting furniture when he's not helping others solve their technical problems.